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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
B) Connecting an IT management process with a business objective and a measureable benefit.
C) Illustrating similar customer success cases and determining which best matches the customer's priority need.
D) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.

2. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Operations Bridge
B) Application Performance Management
C) Infrastructure Management
D) Operations Intelligence/Analytics

3. With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

A) director of service management
B) director of performance testing
C) director of distributed systems
D) director of mobile applications

4. Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

A) a requirement to release applications into production more rapidly
B) a requirement to reduce OpEx costs
C) an inability to manage data storage/optimization
D) an inability to perform mobile application monitoring

5. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Run Time Service Model
B) Operations Logger
C) Service Health Analyzer
D) Vertica
E) Business Process Monitor

Solutions: