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Microsoft 074-338 Exam : Lync 2013 Depth Support Engineer Exam

074-338 actual test
  • Exam Code: 074-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Aug 22, 2026
  • Q & A: 114 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation, Configuration, and Deployment- Client and server configuration
  • 1. Client configuration and sign-in issues
    • 2. User provisioning and policies
      - Initial deployment tasks
      • 1. Lync Server setup and prerequisites
        • 2. Topology publishing and validation
          Topic 2: Lync Server 2013 Architecture and Core Components- Server roles and topology design
          • 1. Front End, Edge, Director, Mediation roles
            • 2. Topology Builder and deployment planning
              - Infrastructure dependencies
              • 1. Active Directory integration
                • 2. DNS and certificate requirements
                  Topic 3: Voice, Video, and Conferencing- Audio/Video and conferencing
                  • 1. Media quality and bandwidth management
                    • 2. A/V conferencing policies
                      - Enterprise Voice configuration
                      • 1. Dial plans and normalization rules
                        • 2. Voice routing and PSTN integration
                          Topic 4: Monitoring, Troubleshooting, and Maintenance- Troubleshooting scenarios
                          • 1. Call quality and media failures
                            • 2. Sign-in and connectivity issues
                              - Monitoring tools and logs
                              • 1. Lync monitoring reports
                                • 2. Event logs and trace analysis
                                  Topic 5: Federation, Mobility, and External Access- Federation configuration
                                  • 1. Federation with external organizations
                                    • 2. Public IM connectivity (PIC)
                                      - External access and mobility
                                      • 1. Edge Server configuration
                                        • 2. Mobile client connectivity

                                          Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                          1. You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices.
                                          Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You need to configure QoS for voice traffic to match the default QoS configuration of the Lync Phone Edition devices. What should you do?

                                          A) Set the Voice 8021p value to 40.
                                          B) Set the Voice 8021p value to 0.
                                          C) Set the VoiceDiffServTag value to 40.
                                          D) Set the VoiceDiffServTag value to 0.


                                          2. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

                                          A) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
                                          B) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
                                          C) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
                                          D) Install the latest Microsoft Office Communicator 2007 R2 update.


                                          3. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
                                          All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
                                          The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
                                          -Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
                                          -Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)


                                          4. You support a customer whose Microsoft Lync Server 2013 environment includes:
                                          -A single Standard Edition server,
                                          -A single consolidated Edge server, and
                                          -A single Forefront Threat Management Gateway 2010 server that is acting as an
                                          HTTP(S) reverse proxy.
                                          A user reports that his attempts to join an online meeting by clicking the Join
                                          Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
                                          Meeting functionality from this workstation without using the installed Lync 2013
                                          client. You need to achieve this goal by using the least amount of administrative
                                          effort. What should you do?

                                          A) Open the Lync Options menu and set the Logging in Lync option to Full.
                                          B) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
                                          C) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
                                          D) Open the Lync Options menu and select Join meeting audio from: Lync.


                                          5. You support a customer whose network environment includes Microsoft Lync 2013 deployed in a datacenter that has two pools, named PoolA and PoolB. Both PoolA and PoolB have Microsoft Lync Server 2013 installed. You use the Lync Management Shell for all administrative actions. You run the Invoke-CsPoolFailover
                                          PowerShell cmdlet and you receive the following message: Invoke-CsPoolFailOver: This Front-end pool "poolA.contoso.com" is specified in topology as the next hop for the Edge server. Failing over this pool may cause External access/Federation/Split- domain/XMPP features to stop working. Please use Topology Builder to change the Edge internal next hop setting to point to a different Front-end pool, before you proceed. You need to fail over PoolA only. What should you do?

                                          A) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
                                          B) Run the Set- CsAVEdgeConfiguration cmdlet
                                          C) Run the Set-CsEdgeServer PowerShell cmdlet.
                                          D) Run the Set-CsAccessEdgeConfiguration cmdlet.


                                          Solutions:

                                          Question # 1
                                          Answer: C
                                          Question # 2
                                          Answer: B,D
                                          Question # 3
                                          Answer: Only visible for members
                                          Question # 4
                                          Answer: B
                                          Question # 5
                                          Answer: C

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