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Avaya IP Office Configuration and Maintenance Sample Questions:

1. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine.
Which cards and modules are required in the IP Office at the main site to support all digital telephones?

A) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.

2. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) One-X Portal
B) ContactStore
C) IIS
D) CCR
E) Voicemail Pro

3. A new customer reported an issue on their site in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones.

Based on the System Monitor traces shown in the exhibit, what is the problem?

A) Embedded Voicemail is not running properly.
B) 20 packets missed means too many packets lost. IP Office stops the call proceeding.
C) All cards may not be seated correctly.
D) You need to buy additional licenses.

4. A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)

A) DSL router
B) Category 5 cabling
C) 100 Mbps managed switch
D) GbE unmanaged switch
E) Twisted Pair cabling

5. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A) 4612
B) 4620
C) 4602
D) 1616

Solutions: