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Microsoft 77-731 Exam : Outlook 2016: Core Communication, Collaboration and Email Skills

77-731 actual test
  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: Jul 22, 2026
  • Q & A: 35 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean

Retirement date: none

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • The MOS 2016 exam format incorporates multiple projects.
  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Microsoft 77-731 Exam Syllabus Topics:

SectionObjectives
Manage Contacts and Tasks- Track task progress and updates
- Create and assign tasks
- Create and manage contacts
Manage Messages- Organize and manage messages
- Use search and categorize emails
- Compose and send email messages
- Apply rules and filters
Manage Schedules- Schedule meetings and invites
- Create and manage calendar appointments
- Configure reminders and recurrence
Manage Outlook Data and Settings- Configure data files and archiving
- Use backup and export features
- Manage folders and mailbox structure
Manage Outlook Environment- Configure mail accounts and profiles
- Navigate Outlook interface efficiently
- Customize Outlook settings and options

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