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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) IMAP
C) HTTP
D) MAPI

2. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Run a modify to the one-X Portal setup and add the second IP Office.
B) Add the IP address using one-X Portal CSTA and DSML links.
C) Restart the one-X Portal service.
D) Add the required licenses to the second IP Office.
E) Add a LDAP entry using IP Office Manager to the primary IP Office.

3. Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)

A) Determine from H.323 Phone Status in System Monitor.
B) Determine from Extension Status in SSA.
C) Determine from the extension form in the Manager application.
D) Verify that the .bin file is in the Manager folder.
E) Look at the files names from the phone menu.

4. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) IIS
B) one-X Portal
C) CCR
D) Voicemail Pro
E) Contact Store

5. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A) TTS
B) UMS
C) VTS
D) IMS

Solutions: