Cisco 820-421 Exam : Applying Cisco Specialized Business Value Analysis

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Cisco 820-421 Exam Syllabus Topics:

Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is an appropriate way to gain data useful for analyzing stakeholder support and power?

A) Analyze win rates for the past 10 proposals you made to the company
B) Business Motivation Model
C) Benchmark study
D) Focus group with a team of customer executives

2. Which behavior is appropriate when discovering requirements?

A) Avoid taking notes, since you can always return for a follow up
B) Answer customer questions with details and numbers to convince them you have a good idea about the solution to offer
C) End meetings earlier than planned to show a sense of urgency
D) Actively listen to the customer's comments and effectively take notes

3. Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

A) Interview a random set of users, and ask for their informal estimate of time savings.
B) Ask the sales leader to define the productivity improvement gain they need to gain support for a business case.
C) Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.
D) Analyze the work patterns for the top 15% of users according to network access volume.

4. Which two items are described as part of a business scenario? (Choose two.)

A) Job history of key management personnel
B) Changes in technologies over the past year
C) A crisp description in business and architectural terms
D) A step-by-step description of a business event

5. Which reason would be appropriate to disqualify a solution from being included in your recommendations?

A) The cost and benefits can only be estimated within a 20% range of accuracy
B) The solution's core product will be discontinued before the customer's purchasing timeframe
C) The solution includes new products which the customer previously did not have interest in purchasing
D) The features for a new release of the solution's main product are not yet finalized

Solutions: