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Salesforce MC-201 Exam : Salesforce Certified Marketing Cloud Account Engagement Specialist

MC-201 actual test
  • Exam Code: MC-201
  • Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Updated: Aug 10, 2026
  • Q & A: 306 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Salesforce MC-201 Exam Syllabus Topics:

SectionObjectives
Administration & Governance- System Configuration
  • 1. Account Engagement settings and integrations
    - User Management
    • 1. Roles, permissions, and access control
      Reporting & Analytics- Engagement Metrics
      • 1. Email performance tracking
        • 2. Campaign reporting and ROI analysis
          - B2B Marketing Analytics
          • 1. Dashboards and insights interpretation
            Data Management & Integration- Salesforce CRM Sync
            • 1. Data quality and deduplication
              • 2. Field mapping and sync behavior
                - Automation Data Handling
                • 1. Custom fields and segmentation logic
                  • 2. Importing/exporting prospect data
                    Lead Generation & Management- Forms & Landing Pages
                    • 1. Landing page creation and optimization
                      • 2. Form handlers and conversion tracking
                        - Prospect Management
                        • 1. Lifecycle management and nurturing
                          • 2. Segmentation lists and dynamic lists
                            Marketing Automation- Engagement Studio
                            • 1. Automation rules and drip programs
                              • 2. Nurture campaign design
                                - Scoring & Grading
                                • 1. Scoring models configuration
                                  • 2. Grading profiles and qualification rules
                                    Account Engagement Fundamentals- Platform Overview & Terminology
                                    • 1. Pardot / Account Engagement concepts (prospects, visitors, leads)
                                      • 2. Lifecycle and engagement model

                                        Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

                                        1. If a prospect clicks on a custom redirect after filling out a form, will the prospect's assigned Marketing Cloud Account Engagement campaign change?

                                        A) Yes, the Marketing Cloud Account Engagement campaign will change based on the page the custom redirect links to.
                                        B) No, it's not possible to change a Marketing Cloud Account Engagement campaign by clicking on a custom redirect.
                                        C) No, a Marketing Cloud Account Engagement campaign will always stay the same since it's a first touchpoint.
                                        D) Yes, but only if the Marketing Cloud Account Engagement completion action for the custom redirect is set to change the campaign.


                                        2. A Prospect is a Visitor who has submitted an email address through a form or landing page on your site.

                                        A) True
                                        B) False


                                        3. Which trigger step would a user place in an engagement studio program to look for a Marketing Cloud Account Engagement form submission that is on an Account Engagement landing page?

                                        A) Custom redirect trigger
                                        B) Activity trigger
                                        C) Form trigger
                                        D) Landing page trigger


                                        4. What triggers a prospect record to sync from Marketing Cloud Account Engagement to the CRM? Choose 2 answers

                                        A) Opening an email
                                        B) Mapping new custom fields
                                        C) Form submission
                                        D) Landing page submission


                                        5. If a prospect clicks on a custom redirect after filling out a form, will the prospect's assigned Marketing Cloud Account Engagement campaign change?

                                        A) Yes, the Marketing Cloud Account Engagement campaign will change based on the page the custom redirect links to.
                                        B) No, it's not possible to change a Marketing Cloud Account Engagement campaign by clicking on a custom redirect.
                                        C) No, a Marketing Cloud Account Engagement campaign will always stay the same since it's a first touchpoint.
                                        D) Yes, but only if the Marketing Cloud Account Engagement completion action for the custom redirect is set to change the campaign.


                                        Solutions:

                                        Question # 1
                                        Answer: D
                                        Question # 2
                                        Answer: A
                                        Question # 3
                                        Answer: D
                                        Question # 4
                                        Answer: C,D
                                        Question # 5
                                        Answer: D

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