Salesforce Slack-Dev-201 Exam : Salesforce Certified Slack Developer

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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. If you are creating a Slack app that needs to manage and create channels in a workspace, what OAuth scope is most appropriate?

A) chat:write
B) channels:read
C) channels:write
D) users:read.email

2. Your company's Slack app is designed to streamline project management.
What design decision best aligns with Slack's commitment to a simplified, efficient work life?

A) The app posts real-time updates in the general channel about every minor change in project status
B) Integration of a dashboard within Slack that provides an overview of project status and key metrics
C) A bot that sends direct messages to project members every time there is a task update
D) Requiring users to fill out a detailed form in Slack for every task they complete

3. Your organization is building a Slack app to onboard new employees. The app needs to provide resources, gather information, and answer common questions.
Which Slack surface would be most appropriate for this purpose?

A) Post onboarding resources and FAQs in a general company-wide channel
B) Utilize the App Home to centralize resources, collect information, and answer FAQs
C) Create a new channel for each employee for onboarding purposes
D) Send automated direct messages to new employees with resources and FAQs

4. A company wants to develop a Slack app for facilitating internal helpdesk requests. The app should allow employees to report issues and track their resolution status.
Which feature would be most effective for this app?

A) Use a slash command for employees to submit helpdesk requests
B) Create a dedicated channel where employees post their issues and track their resolution
C) Implement a bot that employees can interact with to report issues and receive updates on their resolution status
D) Set up a modal form for issue submission and email notifications for updates

5. Your team has developed a Slack app that you believe would be valuable to a wide range of Slack workspaces. You want to submit it to the Slack Directory.
What is the best practice you should follow before submitting your app?

A) Submit your app immediately to gain early visibility in the Slack Directory
B) Conduct thorough testing and quality assurance to ensure your app meets Slack's guidelines and standards
C) Include a variety of niche features to cater to specific workspace needs
D) Share your app's installation link on social media to gather feedback from users

Solutions: