2024 Correct Practice Tests of MS-721 Dumps with Practice Exam
Certification Sample Questions of MS-721 Dumps With 100% Exam Passing Guarantee
NEW QUESTION # 144
You are configuring the new call queue to replace the response group.
Which setting should you disable to ensure that the agents can receive calls from the call queue?
- A. Music on hold
- B. Conference mode
- C. Attendant routing
- D. Round robin
Answer: B
NEW QUESTION # 145
Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.
You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. In the Global (Org-wide default) policy, set Allow call park to Off.
- B. Create a new call park policy named Policy1 and set Allow call park to On.
- C. Create a new call park policy named Policy2 and set Allow call park to Off.
- D. Assign Policy1 to the Help Desk group.
- E. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
- F. Assign Policy2 to all users.
Answer: A,B,D
Explanation:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
NEW QUESTION # 146
The network meeting settings for Microsoft Teams are configured as shown in the following exhibit.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 147
You have a Microsoft Teams Phone deployment that uses auto attendants. Holiday call settings are configured as shown in the following table.
The Emergency settings are configured as shown in the Emergency exhibit. (Click the Emergency tab.)
The End of Year Holidays settings are configured as shown in the Holiday exhibit. (Click the Holiday tab.)
The Outage Notification settings are configured as shown in the Outage exhibit. (Click the Outage tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 148
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following requirements:
* Minimize disruptions to User1.
* Prevent User2 from placing cans on behalf of User1.
* Prevent User2 from modifying the settings of User1.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft Teams admin center, select Voice, select Phone numbers...
2 - For User2, set Permission to Receive calls, and then set Allow changing call settings to Off.
3 - Instruct User1 to sign in to the Microsoft Teams client, establish a remote session...
NEW QUESTION # 149
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.
Does this meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION # 150
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- A. From the Microsoft Teams admin center, select Voice select Phone numbers, and then seleci Add
- B. Run theHew-CsTenentDialPlan cmdlet.
- C. From the Microsoft Teams admin center, select Voice, select Voice routing policies and then select Add
- D. From the Microsoft Teams admin center, select Voice, select Calling policies, and then select Add
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 151
Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Microsoft 365 E5
- B. Microsoft 365 Phone System
- C. Microsoft 365 Domestic Calling Plan
- D. Microsoft 365 Domestic and International Calling Plan
- E. Office 365 E3
- F. Microsoft 365 Phone System - Virtual User
Answer: C,F
Explanation:
A resource account would get the "virtual user" license and if it's calling plan, the resource account needs coverage of costs for dialing out to a external numbers.
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
NEW QUESTION # 152
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you place a new order for service numbers.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers
NEW QUESTION # 153
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?
- A. Office 365 E3 and Office 365 E5
- B. Office 365 E3 and Microsoft 365 E3
- C. Microsoft 365 E5 and Office 365 E5
- D. Microsoft 365 E3 and Microsoft 365 E5
Answer: B
NEW QUESTION # 154
Your company has an office in Atlanta.
The company has a Microsoft Teams Phone deployment that contains a toll-free phone number.
You notice that the Atlanta office has significantly high toll-free dial-in usage for meetings.
You need to disable the toll-free number for meetings organized by users in the Atlanta office.
Which type of policy should you configure from the Microsoft Teams admin center?
- A. meeting
- B. audio conferencing
- C. voice routing
- D. calling
Answer: B
Explanation:
Disabling toll-free numbers for specific users
1. From the Microsoft Teams admin center:
2. In the left navigation, click Users, and then select the user from the list of available users.
3. Next to Audio Conferencing, click Edit.
4. Set Include toll-free numbers in meeting requests from this user to Off.
5. Click Save.
Reference:
https://learn.microsoft.com/en-us/skypeforbusiness/audio-conferencing-in-office-365/disabling-toll-free-numbers
NEW QUESTION # 155
You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site.
You add a new Teams user.
You need to ensure that the user at the site can place and receive PSTN calls in the event of an internet outage.
What should you do?
- A. Modify the online voice routing policy.
- B. Run the Granc-CsTeamsSurvivableBranchAppliancePolicy cmdlet.
- C. Run the Granc-CsTenancDialPlan cmdlet.
- D. Add the user as a member of a call queue.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance
NEW QUESTION # 156
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named [email protected].
You need to enable a Direct Routing phone number for [email protected].
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 157
Hotspot Question
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named [email protected].
You need to enable a Direct Routing phone number for [email protected].
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Set-CsOnlineVoiceUser
Box 2: -LineUri
Example:
Set-CsUser -Identity "Pilar Ackerman" -LineUri tel:+123456789
In this example, the Set-CsUser cmdlet is used to modify the user account with the Identity Pilar Ackerman. In this case, the account is modified to set the phone number assigned to the user settings its LineUri property.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser
NEW QUESTION # 158
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off.
The device must meet the following requirements:
* Support calls.
* Support video.
* Support speed dial.
* Display chat history.
Which type of device should you provide?
- A. Teams-certified handset
- B. Teams Rooms
- C. Teams panel
- D. Teams display
Answer: D
Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6d
NEW QUESTION # 159
Hotspot Question
You have a Microsoft Teams Phone deployment.
You create a call queue named CQ Marketing.
The General info settings are configured as shown in the CQ Marketing exhibit. (Click the CQ Marketing tab.)
The Call answering settings are configured as shown in the Call answering exhibit. (Click the Call answering tab.)
The Agent selection settings are configured as shown in the Agent selection exhibit. (Click the Agent selection tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 160
You have a Microsoft Teams Phone deployment
You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.
The site experiences an extended internet outage.
Which three PSTN calling scenarios are possible during the outage? Each coned answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. outbound PSTN calls
- B. call transfer of PSTN calls
- C. inbound PSTN calls
- D. hold and resume of PSTN calls
- E. dynamic emergency calling
Answer: A,C,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/enterprise-voice-solution/enterprise-voice-resiliency
NEW QUESTION # 161
You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 162
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 163
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Graphical user interface, text, application Description automatically generated
Table Description automatically generated
NEW QUESTION # 164
You are deploying a Teams Rooms on Windows device.
You need to enable public preview lo lest newly released beta features.
What should you do?
- A. Create and then modify an XML file named TeamsSettings.xml.
- B. Create a new Team template.
- C. Create and then modify an XML file named SkypeSettings.xml.
- D. Create a new Teams update policy.
Answer: A
NEW QUESTION # 165
Hotspot Question
Normalization rules are configured as shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 166
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server- certified handsets.
Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Warehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA, along with the sites' existing ISDN trunks.
Currently, users at the company's warehouse in Georgia can call the PA system by dialing
123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client.
Users at the retail sites have the Teams app and an associated data plan installed on their mobile device.
Currently, each retail uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN.
The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Requirements
Planned Changes
Litware plans to implement the following changes:
Maintain the existing emergency call PA integration.
Replace the existing IP-PBX solutions by using Teams Phone.
Consolidate all its PSTN trunks by using region-specific datacenters, whenever possible During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an
E.164 number of +61370105550 will be translated to 03 7010 5550 and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
Minimize the amount of voice traffic over the WAN.
Whenever possible, use natively supported Teams solutions.
Avoid replacing existing analog device adapters and SIP phones.
Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
Ensure that the retail sites can place and receive calls in the event of a WAN failure.
Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
Hotspot Question
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Here it says Litware will use a direct routing solution, therefore is -OnPremLineURI.
Those babbling about deprecation and stuff should also search with what is going to be substituted with (hint: is NOT LineURI, but a dedicated cmd-let).
It's for sure Set-CsUser -OnPremLineURI.
NEW QUESTION # 167
Case Study 2 - Contoso
Overview
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or [email protected].
Requirements
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
You need to configure a toll-free dial-in bridge for Teams meetings. The solution must meet the technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Purchase Communications Credits.
- B. Assign a phone number to a resource account.
- C. Purchase a Microsoft 365 Domestic and International Calling plan license.
- D. From the meeting policy, set Allow dial-in users to bypass the lobby to On.
- E. Assign a phone number to the bridge.
- F. Get a Dedicated conference bridge (Toll Free) number.
- G. Get an auto attendant toll-free number.
Answer: A,E,F
Explanation:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams
NEW QUESTION # 168
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