CBAP Questions Pass on Your First Attempt Dumps for Certified Business Analysis Professional Certified
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The CBAP exam is intended for professionals who have at least five years of experience in business analysis. Candidates must also meet a number of other eligibility requirements, including completing a minimum of 7,500 hours of work experience in the field, as well as 35 hours of professional development in the past four years. These requirements ensure that only the most qualified and experienced candidates are able to earn the CBAP certification.
NEW QUESTION # 136
The business analyst (BA) is facilitating a requirements workshop with a large group of diverse stakeholders, some of whom are not entirely familiar with the goals and objectives of the project.
The BA must understand the business domain, corporate culture, group dynamics, and expected outputs to adequately communicate the:
- A. change strategy.
- B. requirements prioritization.
- C. elicitation scope.
- D. enterprise architecture.
Answer: C
NEW QUESTION # 137
You have identified several stakeholders that you believe are kinesthetic learners.
Which statement best describes the kinesthetic learning approach?
- A. The learners are not interested in the topic unless they can immediately apply it to their lives or jobs.
- B. The learners learn best by seeing the topic in a model or through storyboards.
- C. The learners learn best be experiencing the topic.
- D. The learners learn best by reading and pondering.
Answer: C
Explanation:
The kinesthetic learning approach is a style of learning that involves physical movement, hands-on activities, and experimentation. Kinesthetic learners prefer to learn by doing rather than by reading, listening, or watching. They learn best by experiencing the topic through simulations, role-plays, demonstrations, exercises, or games. They also benefit from frequent breaks, movement, and feedback. The other statements describe different learning approaches. The learners who learn best by reading and pondering are verbal learners. The learners who learn best by seeing the topic in a model or through storyboards are visual learners.
The learners who are not interested in the topic unless they can immediately apply it to their lives or jobs are pragmatic learners. References: Learning Styles: The Four Modalities, Learning Styles and the Business Analyst, Learning Styles and the CBAP Exam
NEW QUESTION # 138
The business process model is also known as _________.
- A. Data flow model
- B. Organization model
- C. Relational model
- D. Activity model
Answer: D
NEW QUESTION # 139
The seminar administrator reviewed these three diagrams and asked the BA to create a fourth diagram to model the various levels that a trainee goes through (e.g., white belt to yellow belt yellow belt to green belt etc). What modeling technique will the BA use to create this diagram?
- A. Concept modeling
- B. Organizational modeling
- C. Decision modeling
- D. State modeling
Answer: D
Explanation:
Explanation
The modeling technique that the BA will use to create this diagram is state modeling, as it is used to represent the dynamic behavior of an entity or a system over time. A state model shows the possible states that an entity can have, the events or conditions that trigger a change from one state to another, and the actions or outcomes that result from a state change. A state model can help to illustrate the various levels that a trainee goes through in a martial arts seminar, such as white belt, yellow belt, green belt, etc., and the criteria or requirements for advancing to the next level. References: The answer can be verified from the following sources:
A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3, Chapter 10:
State Modeling, p. 344-347.
Business Analysis for Practitioners: A Practice Guide, Chapter 5: Requirements Analysis and Design Definition, p. 133-134.
NEW QUESTION # 140
A business analyst (BA) finds conflicting requirements gathered from several stakeholders. Aside from interviews what additional activities can the BA use to safeguard against this happening?
- A. Brainstorming and estimation
- B. Reviews and workshops
- C. User stories and scope modeling
- D. Item tracking and mind mapping
Answer: B
NEW QUESTION # 141
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION # 142
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.
What does the $300,000 represent?
- A. Budget
- B. Solution cost
- C. Requirements
- D. Constraint
Answer: D
Explanation:
Explanation
A constraint is a factor that limits the options or the performance of the project or the solution. Constraints are usually imposed by external factors, such as laws, regulations, standards, policies, resources, time, or budget.
Constraints can affect the feasibility, desirability, and suitability of the solution, and may require trade-offs or compromises among the requirements. A constraint is different from a requirement, which is a condition or capability that the solution must have or meet to satisfy the stakeholder needs and expectations123.
In this question, the $300,000 represents a constraint, as it is a factor that limits the options or the performance of the solution. The customer demands that the solution should not cost more than $300,000 to implement and support for one year, which means that the solution must fit within this budget constraint. This constraint may affect the choice of technologies, processes, or features that the solution can include, and may require prioritizing or eliminating some requirements to meet the budget limit. References: 1: BABOK Guide v3, section 3.4.2 Assess Capability Gaps, page 70 2: CBAP / CCBA Certified Business Analysis Study Guide, chapter 4, page 109 3: Business Analysis Techniques: Identifying Constraints, page 24
NEW QUESTION # 143
You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?
- A. The scope grows slightly larger as more requirements, often unneeded, are added to the sc ope
- B. The scope slips on the schedule which in turn delays the project delivery date
- C. Gold plating
- D. The scope shifts from the original intent of the business case
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 144
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
I. Ability to integrate online maps and global positioning system (GPS) technology with the mobile application In real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II. Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III. Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integrate with the following third party systems:
A: GPS System
B: Postal Code Validation
What kind of relationship is used to describe the traceability between requirement 8 and the solutes artifacts that implement it?
- A. Derive
- B. Satisfy
- C. Validate
- D. Depends
Answer: B
Explanation:
The kind of relationship that is used to describe the traceability between requirement 8 and the solution artifacts that implement it is satisfy. According to the BABOKGuide1, a satisfy relationship indicates that a solution component or a solution as a whole fulfills a stakeholder or a solution requirement. In this case, requirement 8 is a solution requirement that specifies the functionality of the mobile application platform. The solution artifacts that implement this requirement, such as the software code, the user interface, or the test cases, satisfy this requirement by providing the expected behavior and outcome. References:
* A Guide to the Business Analysis Body of Knowledge(BABOKGuide), Version 3, Chapter 6:
Requirements Analysis and Design Definition, Section 6.5: Verify Requirements, p. 166-167
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 6: Requirements Analysis and Design Definition, Section 6.5: Verify Requirements, p. 271-272
NEW QUESTION # 145
All of the following stakeholders participate in the prioritization of requirements except for which one?
- A. Domain subject matter expert
- B. Project team
- C. Implementation subject matter expert
- D. Project manager
Answer: B
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION # 146
A business analyst (BA) is assigned to a project which has two main stakeholders: a highly regulated government agency and a less formal private company. To select the business analysis approach, the BA mi!
conduct a meeting with representatives from each entity to decide on the level of formally needed for requirements and design specifications. During the meeting, what should the BA's strategy be?
- A. Develop consensus on a tailored approach for formality
- B. Employ the standard business analysis level of formality
- C. Use a formal approach to appeal to the government entity's higher authority
- D. Ask the government entity to accept a flexible collaborative approach
Answer: A
Explanation:
Explanation
The business analysis approach is the set of processes, activities, tasks, deliverables, and techniques that are used to conduct business analysis. The business analysis approach should be aligned with the needs, preferences, and expectations of the stakeholders, as well as the characteristics and constraints of the project and the organization. The level of formality is one of the factors that influences the business analysis approach.
It refers to the degree of rigor, detail, and documentation that is required for the business analysis work. The level of formality may vary depending on the type, size, complexity, and risk of the project, as well as the regulatory and governance requirements, the stakeholder involvement, and the organizational culture. In this scenario, the BA is dealing with two main stakeholders that have different levels of formality. The government agency is highly regulated and may require a formal approach that follows strict standards, policies, and procedures, and produces detailed and comprehensive documentation. The private company is less formal and may prefer a flexible and collaborative approach that allows for rapid changes, feedback, and experimentation, and produces minimal and concise documentation. Therefore, the BA's strategy should be to develop consensus on a tailored approach for formality that balances the needs and expectations of both stakeholders, and that is suitable for the project context and objectives. The BA should facilitate a meeting with the representatives from each entity and discuss the advantages and disadvantages of different levels of formality, and how they can be adapted and customized to meet the project requirements and deliver value. The BA should also consider the impact of the level of formality on the other aspects of the business analysis approach, such as the planning, elicitation, analysis, validation, and management of the requirements and design specifications. The BA should seek to achieve a common understanding and agreement among the stakeholders on the level of formality and the business analysis approach. Option B is incorrect because using a formal approach to appeal to the government entity's higher authority may not satisfy the needs and preferences of the private company, and may create conflict and dissatisfaction among the stakeholders.
Option C is incorrect because employing the standard business analysis level of formality may not be appropriate or effective for the project and the organization, and may not address the specific needs and expectations of the stakeholders. Option D is incorrect because asking the government entity to accept a flexible collaborative approach may not comply with the regulatory and governance requirements, and may create resistance and distrust among the stakeholders. References: BABOK Guide v3, Chapter 2: Business Analysis Planning and Monitoring, Section 2.2: Plan Business Analysis Approach, p. 28-32; Chapter 10:
Techniques, Section 10.6: Business Analysis Approach, p. 501-502.
NEW QUESTION # 147
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than
60 days to implement.
What type of a factor does the 60 day implementation represent?
- A. Business constraint
- B. Assumption
- C. Schedule constraint
- D. Technical constraint
Answer: A
NEW QUESTION # 148
You are the business analyst for your organization. Management has asked that you create a model of the requirements so the stakeholders can better understand the requirements and the project as a whole.
Which of the following statements best describes a model?
- A. Models abstract and simplify reality.
- B. Models are statistics for the return on investment, time saved, and other mathematics.
- C. Models are slices of the project solution.
- D. Models simplify the requirements for common stakeholders.
Answer: A
NEW QUESTION # 149
A large insurance company wants to buy a new claims processing system or upgrade one of its two existing system. Each year the claims department is given a $3.5 million budget to spend. Time is of the essence since there are tome regulatory charges that will be coming the following year that will require several features that currently neither one of the two claims System currently support.
There are eight stakeholders involved in this initiative. There are local to where the claim system are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims system.
The BA was able to build a current state and future state process model which included all ten key features.
System a process 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However, it must go offline for two hours each day. The code is very module so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost $5 million. System A would be at capacity if it were to process all of the company's claims.
System B process 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.
Both systems have some of the desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.
If System A is unanimously selected to be the system for upgrade but the technical lead says that System A will have to be taken offline for 3 months, what kind of strategy should the project team develop while system A is offline?
- A. Stakeholder
- B. Organizational
- C. Change
- D. Competitive
Answer: C
Explanation:
Explanation
A change strategy is a plan that outlines how the project team will manage the transition from the current state to the future state of the system, and how they will address the impacts and risks of the change on the organization and the stakeholders. A change strategy is needed when system A is offline for 3 months, as this will affect the claims processing operations and the user experience. A change strategy should include the following elements:
Change vision and objectives: This defines the purpose and scope of the change, and the expected outcomes and benefits of the system upgrade.
Change readiness assessment: This evaluates the current level of awareness, willingness, and ability of the organization and the stakeholders to adopt the change, and identifies any gaps or barriers that need to be addressed.
Change impact analysis: This identifies and analyzes the potential effects of the change on the business processes, roles and responsibilities, policies and procedures, systems and tools, and culture and behavior of the organization and the stakeholders.
Change communication plan: This specifies the key messages, channels, methods, and frequency of communication with the organization and the stakeholders, and how to solicit and incorporate feedback and input.
Change training plan: This defines the learning objectives, content, delivery modes, and evaluation methods of the training programs that will help the organization and the stakeholders acquire the necessary knowledge and skills to use the upgraded system.
Change management roles and responsibilities: This clarifies the roles and expectations of the project team, the sponsors, the champions, the change agents, and the end users in the change process, and how they will collaborate and coordinate with each other.
Change monitoring and evaluation plan: This establishes the metrics, indicators, and tools that will measure the progress and performance of the change process, and how to report and act on the results.
References:
IIBA BABOK Guide, Section 5.6, Define Change Strategy
Change Management Strategy: A Guide with Best Practices, Smartsheet
How to Develop a Change Management Strategy, Indeed
NEW QUESTION # 150
A business analyst (BA) has just finished verifying requirements for a new application that impacts various business processes for product setup, sales, and support. Which of the following methods should be used to validate the requirements with key stakeholders?
- A. Brainstorming
- B. Team review
- C. Product backlog prioritization
- D. Joint application design
Answer: C
NEW QUESTION # 151
You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity. Which one of the following is NOT an example of a desired outcome?
- A. Increase sales
- B. Reduce time to deliver a product or service
- C. Reduce costs
- D. Implement new machinery to complete the work processes faster
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 152 
The table illustrate the statement of cash flower for a courier company for the last fiscal year:
Due to aggressive market competition the management of the company performed a strategy review and based on their0-findings and the current market conditions, they came up with strategic and tactical changes in order to keep a competitive market position.
In order to strength customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location on of the parcel whether it is in a warehouse, crossing the ocean through an overseas the exact location of th parcel whether it is in a warehouse, crossing the ocean through an overseas the ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argoad that instead of hanging tracking devices on the trucks body they can have the truck drivers manually send the truck send the truck location from a hand held mobile device every 20 minutes.
The CFO's resistance to replacing the older vehicles represents which type of cost?
- A. Operating
- B. Maintenance
- C. Opportunity
- D. Sunk
Answer: C
Explanation:
Explanation
The CFO's resistance to replacing the older vehicles and suggesting that the truck drivers manually send the truck location from a handheld mobile device every 20 minutes is an opportunity cost. An opportunity cost is the value of the next best alternative that is foregone as a result of making a decision. In this case, the opportunity cost of not replacing the older vehicles is the potential loss of customer satisfaction, retention, and loyalty due to the less accurate and less convenient tracking system. The CFO is choosing to save money on the upfront cost of buying new trucks, but at the expense of losing the competitive advantage and long-term benefits of having a live parcel tracking system. References:
IIBA BABOK Guide, Section 10.23, Decision Analysis
Opportunity Cost: Definition, Real-World Examples, How to Calculate, The Balance What is Opportunity Cost and How to Calculate It, Investopedia
NEW QUESTION # 153
A large health care provider has recently purchased and installed a solution that automates some of the activities that coordinate patient recovery activities. A business analyst (BA) is in the process of evaluating this solution and analyzing the performance measures against the value it brings. At this juncture, the BA has uncovered some threats in the solution which could hamper its performance and erode the value it brings.
Which technique will enable the BA to record and handle these on an ongoing basis?
- A. Risk Analysis and Management
- B. Root Cause Analysis
- C. Solution Performance Analysis
- D. Solution Scope
Answer: C
NEW QUESTION # 154
A card printing solution is comprised of 4 stages: Loading, Printing, Packaging and Sorting. Loading and sorting of cards is done manually through operators, while printing and packaging are automated. The loading stage requires the operator to load 100 cards after an alarm is raised. Sorting requires an operator to distribute each package based on the printed address into the appropriate delivery box.
Which stage should be assessed as the most likely to increase process inefficiencies?
- A. Printing
- B. Packaging
- C. Sorting
- D. Loading
Answer: C
Explanation:
Explanation
The sorting stage should be assessed as the most likely to increase process inefficiencies, because it is a manual, error-prone, and time-consuming task that depends on the operator's accuracy and speed. The sorting stage requires the operator to read the printed address on each package and place it in the correct delivery box, which may involve multiple steps, movements, and decisions. The sorting stage may also introduce delays, bottlenecks, or rework if the operator makes mistakes or cannot keep up with the volume of packages. The loading, packaging, and printing stages are less likely to increase process inefficiencies, because they are either automated or simpler tasks that involve fewer steps, movements, and decisions. The loading stage only requires the operator to load 100 cards after an alarm is raised, which is a straightforward and infrequent task.
The packaging and printing stages are automated and do not require any human intervention, which reduces the risk of errors and delays. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 6: Strategy Analysis, page 248 Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 5: Strategy Analysis, section 5.2: Analyze Current State, page 95 Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 6:
Strategy Analysis, page 248
NEW QUESTION # 155
A business analyst (BA) is planning for an upcoming solution based on a signed contract with a client but has learned that one of the key subject matter experts is unavailable during the first half of the business analysis phase. The project has a tight timeline and firm deadline that is part of the contract. There are no substitutes for the key subject matter expert.
How should the BA proceed?
- A. Reduce the schedule to coincide with the subject matter expert's availability and reduce the formality for requirements
- B. Document the contract terms as a risk and adjust the contract costs to plan for the changes/rework
- C. Identify the missing stakeholder as a risk and recommend an adaptive approach for the analysis phase
- D. Change the solution scope by removing the subject matter expert's component and obtain approval on the new scope
Answer: A
NEW QUESTION # 156
You are the business analyst for your organization and are trying to determine the best solution for an identified problem. You have determined that you could create a software solution using inhouse resources for $65,000 and with an ongoing support of $5,600 per month. A vendor offers you a quote that they can create the software for $49,000 with an ongoing support of $6,100 per month. Which solution should you choose?
- A. There is not enough information to determine which solution is financially better.
- B. Create the software if you'll keep the solution less than 32 months.
- C. Buy from the vendor if you'll keep the solution longer than 32 months.
- D. Create the software if you'll use the solution longer than 32 months.
Answer: D
NEW QUESTION # 157
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