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BlackBerry 10 Support Specialist Sample Questions:

1. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) Outlook for Blackberry Tabled smartphone
B) An IT policy rule
C) Software Configuration
D) An email profile

2. From the BlackBeriy 10 (BB10) handheld, where can a list of places to aid in understanding an error message be found?

A) Settings > Help > Support
B) Help > Support
C) Options > Help > Support
D) Settings > General > Support

3. Once a ticket has been opened with RIM support, how would a report be created to submit logs from the BlackBerry 10 (BB10) handheld?

A) Help > Support > Create Report
B) Options > Help > Support > Create Report
C) Settings > Help > Support > Create Report
D) Settings > Support > Create Report

4. Where can a user edit folder redirection on a new BlackBerry 10 (BB10)?

A) System Settings Notifications
B) BlackBerry Balance
C) Accounts in System Settings
D) BlackBerry Hub settings

5. The menu icon within applications, indentified by three dots, is known as what type of menu?

A) Full Menu
B) Advanced Menu
C) Extended Menu
D) Crosscut Menu

Solutions: