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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Match the HP Deployment Service with the service it provides.

2. An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?

A) Hardware Support Onsite
B) Defective Media Retention
C) Custom System Setting Services
D) Proactive Insights

3. The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond to this IT manager?

A) Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.
B) Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received
C) Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.
D) Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.

4. Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

A) HP Set Up Services
B) HP Optimize Services
C) HP Collaborate Services
D) HP Renew Services

Solutions: